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Articles on:Automated Messages
The category where hotels can send predefined messages to their guests.

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  • How can I add Google Review list instead of Tripadvisor?
    Directful automatically post selected-reviews under TripAdvisor. However, you can customize your link and post the reviews wherever you would like, including Google Review. Log in to your Directful dashboard and go to Invite Messages under Automated Messages. Click on "Edit Content" under Review. Enable "Use custom review link" and enter your link. (https://storage.crisp.chat/users/helpdesFew readers
  • What is text blast?
    Text blast is a feature where you can create custom audiences according to your needs and send text messages. It is one of the most converting feature Directful offers. Audience can be selected from both past and future guests. How you can customize the audience? Rate codes The date range they previously stayed / will stay Where they booked (OTA or Direct) Average of nightly rate of guests past stays State/Province the guest is from Number of times they have stayed in the hoteFew readers
  • How to target groups on Text Blasts instead of segmenting by Rate Codes?
    Test edit Kindly go to the “Text blast” under “Automated Messages Section”, and select your audience list. Then click on “Select Rate Codes”. Under Any Tracking Info, you can select any group you would like to send: If someFew readers
  • How to send announcements?
    Login to Directful Dashboard Click "Announcement" tab Click "Message now" button at the top Fill the required fields and Click "Send Annoucement" buttonFew readers

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